Privacy

Privacy Policy of ORSA Coffee

ORSA respects your privacy and is committed to protecting your personal data.

1. Data Controller

Company: ORSA Group ApS
Email: hello@orsacoffee.com

2. What data we collect

We may collect:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • Order history

3. Purpose of processing

Your data is used to:

  • Process orders

  • Deliver products

  • Provide customer support

  • Send order confirmations

  • Improve our services

  • Send marketing communications (only with consent)

4. Legal basis

Processing is based on:

  • Contractual necessity (orders)

  • Legal obligations

  • Legitimate interest

  • Explicit consent (marketing)

5. Data sharing

We may share data with:

  • Payment providers

  • Shipping companies

  • Technical service providers

We do not sell your personal data.

6. Your rights

Under GDPR, you have the right to:

  • Access your data

  • Rectify incorrect data

  • Request deletion

  • Restrict processing

  • Withdraw consent

To exercise these rights, contact hello@orsacoffee.com.

7. Data retention

Data is stored only as long as necessary for legal and operational purposes.